FAQ

Frequently Asked Question

Imaginarium is an immersive and exciting museum experience that you can attend with your family, friends or partner. Right from the beginning to the end, Imaginarium take you through a fun, creative, interactive and entertaining experience to spark your imagination. The event has been organized with a keen attention to detail to expose you to a wider variation of acts, personalities, and music.

Imaginarium will take place in August 2021.

The event will take place at 500 Newpark Mall, Newark, ca 94560. It is located next to San Jose and throughout Silicon Valley and the San Francisco Bay Area.

Our tickets are available on the website. You can purchase the tickets online through the website.

The ticket includes the admission fees for viewing all the wonderful and exciting destinations at the Imaginarium. The beverages, food and rides are not included in the ticket.

As way of making sure that we control the number of people at the event due to COVID-19, we highly encourage you to reserve your ticket online. However, if you come to the event and we realize there are seats, you can buy a ticket on site.

The confirmation email for your ticket arrives within 30 minutes after the purchase. If you do not receive the email, please feel free to contact us immediately.

If you experience an inconvenience, we will do our best to reschedule your ticket to another convenient date. In some extreme circumstances, we can give you a refund.

Imaginarium is made for people of all ages. Children will love the beautifully decorated sights and enjoy playing different games in the Dinosaur land.

At Imaginarium, we are committed to protecting the health of all the attendees. As a measure, we have taken and implemented the following COVID-19 protocols.

  • All attendees will be required to wear masks at all times.
  • Social Distancing will be adhered to in the event.
  • Temperature checks and screening will be carried out at the entrance gate.
  • Sanitization booths have been installed to ensure frequent sanitization at all times.
  • High contact areas have been identified and they will be sanitized regularly.

Absolutely! We allow photography and you can capture the rare moment with your phone or camera. However, we do not allow commercial shoots without approval. Using advanced and professional shooting tools is not allowed.

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